Frequently Asked Questions

Everything you need to know about your Industrie order.

How long does shipping normally take?

Standard shipping typically takes 3-5 business days, while express delivery options are available at checkout for 1-2 day arrival.

What is your return policy for online orders?

We offer a 30-day return window for all unworn items with original tags attached. Returns can be processed via our online portal or at any physical boutique.

How do I determine my correct size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later services like Afterpay and Klarna.

Can I track my order once it has been placed?

Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress.

Are your garments sustainably sourced?

Industrie is committed to ethical production. We partner with suppliers who adhere to strict social and environmental standards to ensure quality and sustainability.